RSL Pin
RSL Pin
RSL Pin
The RSL pin is a stylish collectible designed for dedicated supporters of Racing Spirit of Léman. Compact and lightweight, it can be attached to jackets, backpacks, caps, or lanyards, adding a subtle motorsport touch to your everyday outfit.
Whether worn at the racetrack or kept as part of a collection, this pin is a great way to show your support for the team.
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Here you will find all the latest information on our policies. Select a tab to read the full details.
HRX Delivery Times and Methods
At HRX, we ship worldwide with punctuality and precision. We collaborate with the best national and international couriers to ensure that every order arrives at its destination in perfect condition and within the expected time frame.
All shipments are trackable: you will receive an email with the tracking code as soon as the package is handed over to the courier.
HRX is a made-to-order production company: this means that many of our items are not immediately available in stock, but are made at the time of the order. This process may result in slightly longer waiting times, but it allows us to guarantee high-quality standards, with a handcrafted process that is carefully detailed. Each piece is designed, crafted, and created as if it were unique, offering you a product that not only meets high-quality standards but also tells the value of "made to order".
If the item is not available for immediate delivery, production may take up to 5 weeks, after which the product will be handed over to the courier for shipping.
Shipping Costs
Shipping costs are calculated based on various factors, including the destination country, weight, and overall volume of the package, as well as the shipping method selected during checkout. To ensure transparency and accuracy, the system automatically calculates the exact cost at the time of the order, and this will be clearly indicated in the shopping cart before proceeding with payment.
Customs Fees
All customs duties, import taxes, and applicable tariffs are the responsibility of the final customer. These costs, which are not included in the price of the item or shipping fees, may vary based on the current regulations of the destination country.
When the goods arrive at the local customs office, payment of such fees may be required before the package is delivered. It is the customer's responsibility to inquire in advance with the customs authorities of their country to be aware of any additional charges that may apply.
HRX Srl is not responsible for delays or additional costs caused by customs inspections or local taxes. In the event of a delivery refusal due to non-payment of customs duties, shipping and return fees will be deducted from any potential refund.
Shipping by Geographic Area
Shipping to Italy
Delivery time: 1-2 working days (from the moment of shipment).
Shipping to Europe
Delivery time: 2-3 working days (from the moment of shipment).
Shipping from the United Kingdom
Delivery time: 4-5 working days (from the moment of shipment).
Shipping to Asia
Delivery time: 4-6 working days (from the moment of shipment).
Shipping to the United States
Delivery time: 3-7 working days (from the moment of shipment).
Order Tracking
Each HRX shipment is accompanied by a tracking number. You will receive an email with a link to track your order in real time. You can also check the status directly from your HRX account.
Failed Delivery or Package Not Received
If you're experiencing issues with the delivery of your order — for example, unexpected delays, inability to track the package, or if the courier has marked the delivery as complete but you haven't received anything — we encourage you to contact us as soon as possible.
Our team is available to check the status of the shipment, initiate any investigations with the courier, and provide you with timely updates. Please use the contact form on our website, specifying the order number and a brief description of the issue. We will respond as soon as possible to help resolve the situation in the shortest time possible.
Returns and Exchanges
Start the return process: Visit our returns section and enter the order number and the email address used for the purchase. This will allow us to locate your order and proceed quickly with processing your return or exchange request.
Note: Please note that returns must be made within 14 days of receiving the order. The returned product must be in perfect condition, unused, and with all original labels and packaging intact. Returns that do not meet these conditions may not be accepted.
Return and Cancellation Policy – HRX Srl
1. Return and Cancellation Procedure
To request a return or refund, in accordance with EU Directive 2023/2673, simply log in to your personal account area and automatically submit a return request for the item or a cancellation request for the order placed.
Alternatively, you may contact our customer service team for immediate assistance and detailed instructions on how to proceed.
Personalized Products
Custom-made or personalized products cannot be returned or refunded, in accordance with applicable regulations.
In the event of manufacturing defects or discrepancies from the confirmed order, please contact us. We will review the case and work to find an appropriate solution.
2. Right of Cancellation
The customer may request the cancellation of an order without providing any reason, up until the item has been processed for shipment, and only for non-personalized products.
3. Right of Return
Customers have the right to return one or more non-personalized products within 14 days of delivery, excluding weekends and public holidays.
Returned products must be in perfect condition and include:
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all accessories and manuals;
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the original packaging;
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intact seals and warranty certificates (where applicable).
Before shipping any return, please wait for instructions from our customer service team.
4. Refunds
The refund will be issued after verification of the condition and integrity of the returned items, using the same payment method selected at the time of purchase (unless otherwise requested).
Return shipping costs are the responsibility of the customer, except in cases involving defective or incorrectly supplied products.
5. Returns for Defects or Errors
If you receive a damaged item or an item different from the one ordered, you are entitled to a free replacement.
Please report the issue by providing your order number via email at info@hrxtech.eu or through our contact page.
After verification, you will receive return instructions. If the product is no longer available for replacement, a full refund will be issued, including shipping costs.
Note: If the package shows visible damage upon delivery, we recommend that you refuse the shipment or accept it with reservation.
Return Address
HRX Srl
Via Erminio Macario 7
10028 Trofarello (TO) – Italy
Final Notes
Items that do not meet the return conditions will be sent back to the sender at their own expense.
For further information, please visit our Contact Us page.
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